Methods

Discover essential design tools and activities that can help you throughout your product design process, and guarantee the creation of an optimal user experience that delights people every time.

Graffiti wall activity

Discovery, Ideation and Design, Testing

A graffiti wall is a fun, easy, low cost way to invite users moving through a specific physical location to give feedback on a given prompt or question.

Identifying user outcomes

Discovery

Write effective user outcome statements that can help align teams on user needs.

Job stories

Discovery

Also known as Jobs to be Done. Job stories help define user tasks in product design.

Product analytics

Discovery, Ideation and Design, Testing

Product analytics is a data-driven approach used to analyze and understand user behavior, interactions, and outcomes within a product or service to inform decision-making and optimize performance.

Understanding and defining outcomes and KPIs

Discovery, Ideation and Design

Define and standardize terminology related to outcomes, KPIs, metrics, telemetry, and analytics across teams.

Usability testing

Testing

Usability testing is a method for evaluating a product or service to ensure that it is usable for the target audience.

User flow

Discovery, Ideation and Design

A User flow is the path taken by a prototypical user on a website or app to complete a task.

User interviews

Discovery

User interviews allow you to hear directly from users about their desired outcomes, activities, pain points, and preferences.

User outcome survey

Discovery

Understand what users care about most and where there are opportunities to improve.

Process outline

A process with you and the user in Mind

Methods are here to support you along your own design process. Not sure where to start? Click the link below to learn more about where Methods fit within a product design process and find useful recommendations about choosing the right Method for your needs!

Get Started with Methods