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Crucial Conversations

Contact: Kevin Hatchoua | Last edit: November 01, 2024 Learning type: Class | Learning area: Leadership skills

The root cause of many problems lies in how we behave when we have opposing opinions about high-stakes, emotional issues. Crucial Conversations for Mastering Dialogue (formerly _Crucial Conversations_) teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics - at all levels of the organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. View Resource