Research
Research influences the user experience with data and user insights. It enables evidence-based, human-centered decisions. There area a wide range of tools to help define problems to solve, evaluate solutions, and predict how people will respond to new things. Research can also help you really understand who the "user" is and consider their environment.
2023
“Connectors Usability and Feedback Session ”
Qualitative InterviewYahav Manor, Ivan Pham
2020
User Experience“Google Cloud Design Audit ”
Usability TestYahav Manor
2022
Experience Vision/Outcome Statements“Managed Infrastructure Outcome Survey Report ”
SurveyYahav Manor, Yingzhao Zhou
2020
User Experience“Operator Author Research Continued ”
Qualitative InterviewYahav Manor
2022
Managed Services, User Experience“PatternFly Visual Design - Identity, Usability, and Preference ”
SurveyYahav Manor
2022
User Experience“Personas as a Product: Patch Tuesdays ”
Qualitative InterviewYahav Manor
2022
User Experience, Personas“Red Hat Insights Sys Admin Persona Study”
Qualitative InterviewYahav Manor
2023
User ExperienceACS e2e Cloud Service Installation Experience Heuristic Evaluation
General MappingYahav Manor
2022
User Experience, Internal (Red Hat) StudyADAS Developer Study 001 Research Findings
Qualitative InterviewYahav Manor
2017
PersonasAdmin Mental Model + Personas
General MappingAndrew Ronaldson
2021
User ExperienceAI + CIM Installer Card Sort
Card SortYahav Manor
2023
User ExperienceAnaconda Installer Partitioning Survey
SurveyYahav Manor
2022
User Experience, Internal (Red Hat) StudyAnaconda Installer usability study
Usability TestYahav Manor
2021
User Experience, PersonasAnsible Persona Research
Qualitative Interview, General Mapping, SurveyIvan Pham, Taufique Rahman, Anastasia Ratti, Tina Yip
2021
User ExperienceAnsible Top Tasks
SurveyIvan Pham, Tina Yip, Taufique Rahman, Anastasia Ratti
2023
DocumentationAPI Documentation and Guides User Expectations
Qualitative Interview, Usability TestYahav Manor, Florencia Forno
2022
Navigation, User ExperienceApp Studio Usability Testing Results
Usability TestYahav Manor
2022
User ExperienceAssisted Installer Study
Usability TestYahav Manor
2022
Partner ecosystemCatalog Foundational Study
Qualitative InterviewYahav Manor, Cate Ferman
2023
CIAM (Customer Identity and Access Management)CIAM Discovery interviews
Qualitative InterviewYahav Manor, Jingfu Tan
2022
Experience Vision/Outcome StatementsCIAM Outcome Survey Report
SurveyYahav Manor, Yingzhao Zhou
2022
Managed Services, User ExperienceCIM & Hosted Control Plane (HyperShift) Usability Findings
Usability TestYahav Manor
2021
User Experience, PersonasCIM ACM MVP
Qualitative Interview, General MappingYahav Manor
2023
Dashboard, Cloud ServicesCloud Services Dashboard Study (ongoing)
Qualitative InterviewAmber Asaro
2022
User ExperienceCluster Template Interviews
Qualitative InterviewYahav Manor
2023
User ExperienceCluster-as-a-service “Create a template” Usability Findings
Usability TestYahav Manor
2023
CNV Usability Study 4.11
Usability TestYahav Manor, Nadav Viduchinsky
2020
Cloud ServicesCNV usability study with QE
Usability TestYahav Manor
2021
Managed Services, User ExperienceCombined console (ACM:OCP:OCM) - integration prototype testing
Usability TestYahav Manor
2021
User ExperienceCombined console treejack
Tree SortYahav Manor